Terms and Conditions of the BY GEOMADE online store

Terms and Conditions of the BY GEOMADE online store

1. General provisions

  1. These regulations (hereinafter referred to as the "Regulations") define the rules for using the online store available at: [ website address ] (hereinafter referred to as the "Store").

  2. The store is run by:

    • [ full company name ]

    • address: [ registered office address ]

    • Tax Identification Number: [___]

    • REGON: [___]

    • email address: [___]

    • phone: [___]
      (hereinafter referred to as the "Seller").

  3. The Customer of the Store may be any natural person, legal person or organizational unit with legal capacity who places an order in accordance with these Regulations (hereinafter referred to as the "Customer").

  4. The store operates in accordance with applicable Polish and European Union law.

2. Scope of activity

  1. The store sells retail products [ product description, e.g. designer furniture ] via the Internet.

  2. All prices listed in the Store are gross prices (including VAT).

3. Placing orders

  1. Orders can be placed via the Store's website 24 hours a day, 7 days a week.

  2. In order to place an order, the Customer should:

    • select a product and add it to your cart,

    • complete the order form,

    • choose payment and delivery method,

    • confirm your order.

  3. The sales contract is concluded upon confirmation of acceptance of the order by the Seller.

4. Payments

  1. The customer can choose from the following payment methods:

    • traditional transfer,

    • electronic payments [ e.g. Przelewy24, PayU, Stripe, PayPal ],

    • card payments [ Visa, Mastercard, Apple Pay etc. ],

    • other methods available in the Store.

  2. Payment should be made within [ e.g. 3 days ] from the date of placing the order.

5. Delivery

  1. Products are delivered to the territory of: [ e.g. Poland, EU ].

  2. Delivery costs and times are always provided when placing an order.

  3. Delivery is carried out via: [ e.g. courier, transport company ].

  4. The customer is obliged to check the condition of the shipment in the presence of the courier.

6. Right of withdrawal

  1. A customer who is a consumer has the right to withdraw from the contract within 14 days from the date of receipt of the goods, without giving any reason.

  2. To exercise the right of withdrawal, the Customer should send a declaration to the e-mail address: [ ] or postal address: [ ].

  3. A sample withdrawal form is attached to these Regulations.

  4. The returned goods should be in an unchanged state, unless the change was necessary to establish the nature, characteristics and functioning of the goods.

  5. Return costs are borne by the customer.

7. Complaints

  1. The seller is obliged to deliver products without defects.

  2. Complaints can be submitted:

    • via e-mail: [___]

    • by mail to the address: [___].

  3. The complaint should include: the Customer's name and surname, address, description of the defect, and the Customer's request.

  4. The seller will consider the complaint within 14 days.

8. Personal data and cookies

  1. The personal data controller is [___].

  2. Personal data is processed in accordance with the privacy policy, available in the Privacy Policy tab.

  3. The store uses cookies in accordance with the Cookies Policy.

9. Changes to the regulations

  1. The Seller reserves the right to change the Regulations for important legal or organizational reasons.

  2. Customers will be informed about changes to the Regulations by e-mail or through a message in the Store.

  3. Changes to the Regulations will not violate the acquired rights of Customers.

10. Final provisions

  1. In matters not regulated by these Regulations, the provisions of Polish law shall apply, including the Civil Code and the Consumer Rights Act.

  2. Disputes arising from the application of the Regulations will be resolved by the competent common court.